Frequently Asked Questions
Everything you need to know about your Laflore Paris experience.
What materials are used in Laflore Paris bags?
Our bags are handcrafted from premium eco-friendly cork skin harvested in Portugal. This sustainable material is as durable as leather, waterproof, and entirely vegan.
Do you offer international shipping?
Yes, we ship worldwide. Delivery times vary by location, typically ranging from 3 to 7 business days for express shipping and 10 to 15 days for standard international shipping.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return or exchange process.
How do I care for my cork bag?
Cork is naturally resistant to dirt and water. To clean your bag, simply wipe it down with a damp cloth and mild soap. No special oils or waxes are required.
Are your products covered by a warranty?
Yes, all Laflore Paris products come with a one-year limited warranty covering manufacturing defects in materials and craftsmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.